Frequently Asked Questions
Got questions? We’ve got answers! Here, you’ll find everything you need to know about Aluvision.
Whether you’re looking for help with orders, troubleshooting, or general information, we’re here to make things easy.
Feel free to reach out to our support team — we’re happy to help!
General
Aluvision specializes in the development and production of modular systems, high-quality LED tiles and event units for the exhibits and events industry. We offer durable and sustainable modular systems for all temporary constructions such as walls, meeting rooms, raised floors, ceilings, video walls, POS displays, lightboxes, decking systems, etc.
Headquartered in Kortrijk (BE) along the E17 highway, our location offers quick access to major European fairgrounds. In addition to this European production facility with a showroom, Aluvision also operates in the USA to serve the North American market. Our production facility and showroom in Atlanta (GA) along with a showroom and sales center in Las Vegas (NV) ensure efficient support and accessibility for our partners worldwide.
Aluvision products are distributed through a global partner network made of exhibit design/build firms, experiential agencies, and live event producers. Our modular exhibit systems and LED video tiles have originally been designed for use at trade shows and events, but can just as well be used for showrooms, office spaces, museums, shop-in-shop, … any type of temporary constructions.
Think of a modular system like LEGO for the exhibit and event world. Just like LEGO bricks can be clicked together in endless combinations to create different shapes, a modular system is made up of reusable components that can be assembled, disassembled, and reconfigured to build structures of all sizes. This flexible framework forms the base of temporary constructions and can be finished with materials such as solid panels, glass, silicone edge graphics (SEGs) and more. A high-quality modular system is strong, lightweight, and built to last—designed to handle repeated use without losing its structural integrity, much like your favorite LEGO creation that’s taken apart and rebuilt again and again.
Products & soluctions
Aluvision provides high-quality modular exhibit systems and LED tiles for the exhibits and events industry, offering durable and sustainable solutions to build temporary setups like walls, meeting rooms, raised floors, ceilings, video walls, POS displays, and lightboxes. Designed for maximum flexibility, our modular systems for exhibits and events ensure quick and effortless assembly and dismantling. As the backbone of your constructions, Aluvision modular frames grant complete design freedom while remaining lightweight and easy to handle
Aluvision’s modular systems for exhibits and events feature a perfect blend of high-quality standards, versatility of use and high-end finishing. Our partners are empowered to create stunning, reusable spaces with effortless assembly.
All Aluvision’s modular frames are made from 77.5% recycled aluminum. The alloy used, AlMgSi0.5 F22, ensures a sleek and decorative finish when anodized (an electrochemical process that creates a durable, protective layer on the aluminum surface) or powder-coated
Aluvision offers LED video tiles for indoor and outdoor users in a range of pixel pitches for optimal picture clarity. Our LED video tiles can be used for walls, ceilings, floors, tunnels and archways, and more. They also offer the ability to create seamless, edge-to-edge structures at 90-degree angles. With unique dimensions of 496x496mm, Aluvision’s LED tiles are fully compatible with our modular frame system and can be connected to incorporate the LED tiles into a larger design and/or structure.
Unlike other modular systems providers, Aluvision opts to take the extra step in our manufacturing process to anodize our aluminum profiles to ensure high-end quality and increase our products’ longevity and eco-friendliness. Anodization reduces the oils excreted from raw aluminum which cause stains and greasy fingerprint marks. In turn, this ensures less byproduct waste when handling our product. Anodization creates a barrier that protects the aluminum, leaving the surface scratch and dirt resistant. Moreover, anodization leaves the aluminum with soft edges and a smooth finish which increases the safety of handling our modular systems for exhibits and events.
All Aluvision products, including our modular frames and LED tiles, are designed to meet the strictest international industry standards and regulations, ensuring quality and safety at every stage.
Our wide range of standard products with short production lead times covers most design needs. In many cases, minor design adjustments eliminate the need for full customization, reducing lead times and costs. However, Aluvision’s flexible production processes do allow for custom solutions to our modular systems for exhibits and events when necessary.
Ordering & delivery
You can place an order by contacting your Internal Account Manager or by emailing info@aluvision.com.
We process all orders as quickly as possible. The production time for your order will vary based on the complexity and size of the order. We will provide you with an estimated timeline during the ordering process.
Yes, we can ship internationally. We offer options via road, air freight, or sea freight. Shipping costs and delivery times vary depending on the destination.
Shipping costs are based on the destination, order volume, and chosen shipping method. To get an accurate shipping quote, please provide us with your delivery address and order details, and we’ll be happy to assist you.
Yes, order tracking is available for certain shipping methods. Smaller orders are typically shipped via DHL, and we will provide a tracking number so you can monitor your shipment in real time. For larger shipments, tracking options may vary—feel free to contact us for more details on tracking availability.
Our warehouse operates during the following hours: 08:00 – 12:00 & 12:45 – 16:00 CET (BE)
and 08:00 – 12:00 & 12:45 – 16:45 ET (USA).
(these hours are subject to change, so we recommend confirming in advance if you plan to visit.)
and 08:00 – 12:00 & 12:45 – 16:45 ET (USA).
(these hours are subject to change, so we recommend confirming in advance if you plan to visit.)
Installation & assembly
We continuously strive for products that provide maximum output with minimal effort! Our modular exhibit systems and LED tiles are easy to assemble with a toolless, plug-and-play connection system.
We provide our customers with easy video tutorials and a technical catalog explaining these assembly processes in a detailed way. Customers get access to these via our Extranet, so you can rely on them wherever you are, at whatever time. And you can always count on your sales contact, account manager, or training specialist to provide you and/or your team with clear information about the assembly process of our modular systems for exhibits and events.
Sustainabilty & quality
Absolutely! Aluvision products are designed for sustainability, with 100% reusability in mind. Our modular frames for exhibits are made from at least 77.5% recycled aluminum, a material that’s light, strong, and endlessly recyclable without losing quality. The recycling process requires only 5% of the energy needed to produce new aluminum, significantly reducing our carbon footprint. A smarter choice for a greener future!
Established in 2003, Aluvision has always operated with a focus on high quality and precision standards to ensure our products can be reused over time without decreasing in performance. As part of our manufacturing process, we anodize our aluminum profiles which creates a scratch- and wear-resistant barrier, ensuring lasting quality. We use premium, durable materials that maintain their look and function even under heavy use. Proof of our reliability? Our very first frame is still in use today!
At Aluvision, sustainability is key. We focus on innovative designs, plug-and-play modular systems, and eco-friendly materials like recycled aluminum. Our products undergo rigorous testing for longevity and are designed to minimize waste. Plus, our sustainable headquarters and anodizing process further reflect our commitment to a greener future.
For over 20 years, research and development have been at the heart of Aluvision. We combine sleek design with smart technology and continuously innovate modular exhibit systems and LED tiles. Every solution undergoes rigorous testing, ensuring optimal material usage and long-term durability.
For over 20 years, research and development have been at the heart of Aluvision. We combine sleek design with smart technology and continuously innovate modular exhibit systems and LED tiles. Every solution undergoes rigorous testing, ensuring optimal material usage and long-term durability.
We consciously choose eco-friendly materials, with aluminum playing a key role. Our modular frames are made of at least 77.5% recycled aluminum, a strong, lightweight, and fully recyclable material that maintains its quality indefinitely.
Our anodizing process creates a scratch- and dirt-resistant barrier, significantly increasing product durability and reducing the need for maintenance. This ensures a longer product lifespan, less waste, and no need for extra cleaning agents—making Aluvision’s modular exhibit systems a truly sustainable solution.
In June 2024, we moved to our brand-new sustainable headquarters in Kortrijk (BE). Designed with energy-efficient technologies and a timeless aesthetic, our facility reflects our commitment to an environmentally friendly future. Site selection was made based on finding a modern and green locale that was situated on a main highway connecting many important cities and easily accessible to public transportation and bicycle routes. The facility is powered in part by geothermal and solar energy, with LED lighting fixtures for reduced energy consumption and 2,000m2 of floor-to-ceiling office windows to maximize natural lighting. Rainwater is collected and reused for flushing toilets, and our waste management policies support the reduction of waste by optimizing our packaging methods and avoiding single-use plastics.
Support & services
If you encounter any issues with your order, please reach out to your Internal Account Manager or contact our customer support team at info@aluvision.comWe will be happy to assist you.
Yes, we do! We provide a wide range of trainings, both face-to-face and online, for our modular exhibit frames and LED tiles for events. A complete overview of our training calendar can be found on our Extranet. For product demos, please contact your account manager or sales managevind je op ons Extranet. Voor productdemo's kan je contact opnemen met je interne accountmanager of salesmanager.
Yes, we welcome visits to our showroom by appointment. This allows us to give you our full attention and provide a comprehensive overview of our products and services. We have showrooms in Belgium (Kortrijk) and in the US on the East and West coast (Atlanta and Las Vegas). At each of our showrooms, you will see on display Aluvision’s modular exhibit frames and LED tiles for events in various configurations
You can reach our customer support team:
- via email at info@aluvision.com
- by phone at 056 17 19 60
- through our contact form
Aluvision currently offers our products to a global partner network made of exhibit design/build firms, experiential agencies, and live event producers. In turn, these companies service brands and end-user companies that need branded event environments and utilize Aluvision’s solutions for the event design construction. Through Aluvision’s worldwide Connect program, we can help end-users find our top-ranking customers to approach with their project bid or RFP. Contact here one of Aluvision's top customers.
Through the Aluvision Connect program, our customers can gain access to special benefits and rewards. The purpose of this program is to globally connect Aluvision customers to each other to enhance partnerships, exchange ideas, and explore business opportunities together. At each level, Aluvision customers can take advantage of designated benefits across a range of categories: education and training, global networking and partnership, loyalty program rewards, and market exposure for new business opportunities. To learn more about the Connect program, contact your sales executive or account manager.
Marketing
Find all our brochures and catalogs in the ‘Downloads’ section of our website. There, you’ll find everything you need on Aluvision’s solutions to bring your ideas to life. Need a printed copy? Let us know—we’re happy to send one your way!
Absolutely! We love supporting our partners with high-quality marketing materials, from product brochures to instruction videos and a well-designed branding guide with logos. Need something specific? Get in touch with our marketing team (add link to marketingteam, and we’ll provide you with the right tools to help you showcase and promote Aluvision solutions in the best way possible.
Yes! We encourage our partners to use product images and videos of Aluvision realizations to highlight Aluvision’s solutions in their own marketing. Our images are provided with a watermark featuring our logo, and we ask that all visuals remain unaltered and properly credited. Always tag or mention us when using our images. For access to our media library, reach out to our team—we’re happy to assist you!
Stay ahead of the curve by following us on LinkedIn, Instagram, and Facebook for real-time updates, inspiration, and industry insights. You can also subscribe to our newsletter to receive exclusive news, product launches, and behind-the-scenes content straight to your inbox!
Yes, and we love meeting you in person! Aluvision showcases our latest innovations in modular systems and LED tiles for exhibits and events at major tradeshows and industry events worldwide. Visit our events page to see where we’ll be next—we’d love to connect and inspire you!
HR & careers
At Aluvision, growth and innovation go hand in hand—and that means we’re always looking for new talent! With opportunities across various departments, there’s plenty of room to grow your career with us. Be sure to check our job site jobs.aluvision.com, for all open positions!
Didn’t find the perfect fit? No worries! Send us your spontaneous application, and let’s explore how your skills and ambitions align with Aluvision.
Applying is easy! Simply visit our job site jobs.aluvision.com, you'll always find an up-to-date list of available positions.
Found the perfect match? Submit your application online—we can’t wait to hear from you!
At Aluvision, we thrive on a familial, modern, and dynamic work culture where open communication and a make-it-happen attitude drive everything we do. Here, you’ll be part of a fast-growing, innovative environment that challenges and inspires you every day. We believe in personal and team growth, giving you the freedom to take on new opportunities and shape your career. If you're looking for a workplace where ambition, creativity, and collaboration come together—welcome to Aluvision!
Absolutely! At Aluvision, we believe in nurturing young talent and actively collaborate with local and regional schools and communities. We welcome students eager to gain hands-on experience, take their first steps into the professional world, or tackle an exciting project. Opportunities are available across various departments, so if you're looking for a dynamic learning environment, we’d love to hear from you! Apply spontaneously via our job site jobs.aluvision.com.
Still have questions?
We’ve got answers!
Didn’t find the answer you were looking for? Our team is ready to assist you! Get in touch with us for personalized support and expert guidance. We’re happy to help—let’s get your questions answered!
📩 Email us at info@aluvision.com
📞 Call us at +32 56 17 19 60
